Submit unlimited requests and we’ll spend up to 3 hours per day to work through your queue.
Submit unlimited requests and we’ll spend up to 5 hours per day to work through your queue.
The most frequently asked questions, answered.
Please see the pricing table above for specific order turnaround times (delivery times), as it will vary depending on your order size. As a general guide, we aim to deliver all small orders within 48-72 hours, though larger orders can take up to a week and sometimes even longer. Please note that these are business days, so weekends are not counted.
We offer unlimited revisions within 30 days of the work being delivered, as long as all requested changes adhere to the brief you provided upon ordering. For this reason, we strongly recommend submitting all relevant information to us when making your order. You can see our full revisions and refunds conditions here.
No, we offer this at no extra cost. If you would like your logo added to the graphic, please state this in the brief upon ordering and supply the logo file for us to use. Please also indicate the preferred position and size of the logo on the final graphic.
Background detail scales with the package you choose, meaning a simple graphic can have a simple background, and a complex graphic can have a much more complex background. Just be sure to mention the background in your brief, otherwise, we’ll assume you wish to have no background. If you’re not sure which package to order, you can request a quote here and we will lend a hand.
Yes. You may choose to include the editable source files for each individual graphic in your order. This is a small cost relative to the graphic, but it will allow you (or another designer) to make any changes to your graphic at a later date.
We have a page dedicated to some of our past work, including standard graphics and infographics. You can see them here.
Graphics are illustrations without any (or very limited) text or narrative. Infographics allow for annotations and story-telling, including the use of text, numbers, or any other form of data.
A data-point is a single piece of information that will appear on the graphic, requiring a new illustration or annotation. This could be a number, word, sentence or paragraph. If you’re not sure which infographic to order for your project, you can request a quote here and we’ll review your brief.
We understand that not every graphic project fits nearly into one of the categories above. If you have something a bit more custom, we would be more than happy to give you a quote. Please fill out the form here and we’ll get back to you with our best price within 24 hours.
Our billing system goes through Stripe, a trusted payment gateway that accepts all major credit and debit cards, including Visa and Mastercard. We also accept PayPal.
We offer a 100% money-back guarantee if the work was not delivered in the specified time frame or clearly did not adhere to the brief you supplied upon making your order. Please check our revisions and refund conditions for more details.
Please check our general FAQ’s section, which covers more than just pricing queries. If your question still hasn’t been answered, you can reach out to us here. We usually respond within 24 hours.
It only takes a few minutes to submit your order.